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Frequently Asked Question

CBD Information

What is CBD?

Cannabidiol, most often referred to as CBD, is known as a cannabis compound from the cannabis plant. CBD is non-intoxicating and has become a popular natural choice for those seeking health and wellness. It has antioxidant and anti-inflammatory properties to help alleviate stress and provide a sense of balance.

What is the Endocannabinoid System?

The endocannabinoid system, also known as the ECS, is responsible for maintaining homeostasis in the body. It helps the body to regulate situations like stress, mood, and appetite.

In other words, there’s a built-in system in our bodies to help you maintain your internal balance despite the external environment's influence. When the body experiences overactive stress, the endocannabinoid system will respond by smoothing it out.

What is the difference between CBD and THC?

The cannabis plant contains over 100 chemical constituents, including phytocannabinoids, terpenes, and flavonoids. The most well-known phytocannabinoids are cannabidiol (CBD), which does not have a psychoactive entourage effect, or what most people call feeling “high.” In contrast, tetrahydrocannabinol (THC) is a psychoactive associated with consuming marijuana, which makes people feel high. CBD derived from the hemp plant contains little to no THC.

To be legal in the United States, CBD must contain 0.3 percent or less THC. The use of THC requires clearance for the use of medical marijuana. This is one of the reasons why we provide results from third-party tests at ISO-certified labs with our CBD products.

Can CBD get you high and addicted?

The World Health Organization confirmed that CBD does not have any addictive features; therefore, there is no risk of humans forming a dependency when ingesting CBD for health benefits.

Side effects, although rare, can happen. Those suffering from any health problems should consult their doctor before using CBD products. 

What are the benefits of Using CBD products?

CBD is reported to provide a mild, but effective, calming influence on mood with the ability to tone down our body’s stress levels. In addition, it helps clear the mind and helps you achieve focus and get a restful night’s sleep.

What's so special about Nano CBD?

The main advantage of nano CBD products is their higher percentage of absorption of the active substance in CBD. Our nano CBD product has up to 5 times the absorption of regular CBD, which means our product is proven to be absorbed more quickly and more effectively.

Quality Control

Do you test your CBD products??

Ehalo CBD products undergo rigorous third-party testing throughout the manufacturing process, testing for heavy metals, microbiological contaminants, residual solvents, and pesticides.

You can view all of our test results on our website here.

How safe is the source of CBD?

Ehalo CBD is formulated by top scientists in the world. Ehalo CBD is made in U.S.-based FDA-registered laboratories. Ehalo CBD comes from U.S. certified farms straight to the lab. Our flavors are natural and come from the best flavoring house in the United States.

Shipping & Return

What are your return and refund policy?

Ehalo Return and Refund policy is fast, free & easy. If you are not satisfied with your purchase, you have 30 days to return any new, unopened items. The best way to initiate a return is to contact us. We will email you a return shipping label for the free return shipping, and you will receive a full refund.

Exchange my order?

Ehalo exchange policy is both free & easy. The best way is to contact us. If you are not satisfied with your purchase, you have 30 days to return or replace any new, unopened items. We will try to cancel your order if the product has not been sent out yet. If your order is already shipped out, don't worry! We can email you a return shipping label for the free return shipping, and you will receive a full refund or replace items by your choice.

You can always contact us directly at info@ehalocare.com. Our customer representatives will get back to you as soon as possible.

Can I track the shipment of my order?

Yes, we will send you the tracking number.

My package is being sent to the wrong address. Help!

If you have any issues with delivery or the shipping address, please let us know. We can change the address before your order has shipped, but not after. The best way to correct your address is to contact us. Be sure to provide your order number and name. We will edit the order and ensure it’s shipped to the correct address.

What is your standard shipping time?

Our standard shipping time is 1 to 3 business days once your package is on its way. The tracking number that we will email you is the best way to track the delivery timeline.

Brand information

How to join Ehalo affiliate program?

Ehalo affiliate program will provide a partnership to connect our brand to your lifestyle and content to share with anyone. Our Affiliate Program offers you a risk-free opportunity to take advantage of the rapidly growing CBD industry by referring the Ehalo CBD products to your family, friends and followers, and earning a commission on each sale.

Why Ehalo?

At Ehalo, we encourage women to embrace self-love and self-care. We created Ehalo because we’ve experienced the stress-relieving benefits of CBD. Our goal is to craft premium organic CBD products with the finest ingredients for women, and focus the business on a more sustainable choices that are environmentally sound. About us

Where can I find the Ehalo Store?

The Ehalo website is the only place where you can buy all of our products. Please visit our product page to place an order now!

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